Service provider
blinovit service OÜ, registry code 17594156, Estonian Commercial Register. Email: Blinovitservice1@inbox.eu. Phone: +372 5854 2311.
Enquiries and project agreements
Sending an enquiry does not place an order or create a payment obligation. Before work begins, we agree the selected service, deliverables, responsibilities, price, payment schedule and delivery plan in writing. Project-specific terms govern the agreed work.
Packages and scope
Start (€500), Business (€1,200) and Pro (€2,500) each cover one selected service option within an agreed scope. The listed alternatives are not a bundle of every service. Requests outside the agreed scope are discussed and priced separately before additional work begins. Start excludes custom design from scratch, copywriting and payment integrations.
Estimates and pricing
Published delivery periods are planning estimates: 3–5 working days for Start, 2–3 weeks for Business and 4–6 weeks for Pro. The agreed schedule depends on scope, required access, content, feedback and third-party dependencies. The written proposal confirms the total price, any applicable taxes, third-party costs and payment arrangements before you commit.
Working together
Clients provide the information, content, permissions and access needed for the agreed work. Changes to requirements or delayed inputs may affect the delivery plan. We will discuss material changes to scope, timing or cost.
Handover and support
Business includes source-code handover, technical documentation and 30 days of warranty support after delivery. Pro includes deployment to the client’s infrastructure, documentation, a one-hour training session and 90 days of support. The project agreement defines acceptance and the support covered. New features and expanded requirements are agreed separately.
Ongoing care
Monthly care plans are separate services: €150 for hosting, updates, backups and monitoring; €400 including 8 hours of improvements; and €900 including priority support, 20 hours and an agreed response SLA. Covered systems, response targets, billing, renewal, cancellation and unused hours are specified in the written care agreement.
Intellectual property and external services
The project agreement specifies ownership and licence rights for deliverables, and any conditions applying to transfer. Existing tools, open-source software and third-party services remain subject to their respective licences and terms. Third-party availability and account approvals are outside our direct control.
Cancellation and statutory rights
Project cancellation, termination and any related payment arrangements are agreed in writing, subject to applicable law. Nothing in these terms excludes mandatory consumer rights or other rights that cannot lawfully be limited.
Questions and disputes
Please contact us first so we can try to resolve an issue. Estonian law applies where permitted; this does not remove any mandatory protections or jurisdiction rights available under applicable law.