Managed hosting
The server, the runtime version, the TLS certificate and the DNS records stay current and stay ours to keep current. You are not the person who finds out a certificate expired.
Software does not stay finished. Dependencies age, certificates expire, hosting drifts and small changes pile up until they need a new contract. A care plan is a fixed monthly amount that keeps your project patched, backed up and watched — and, on the larger plans, gives you a pool of engineering hours you never have to negotiate for.
Every plan is made of the same six things. The difference between them is how much engineering time sits on top and how quickly we come back to you.
The server, the runtime version, the TLS certificate and the DNS records stay current and stay ours to keep current. You are not the person who finds out a certificate expired.
Framework, library and CMS updates applied on a schedule — on staging first, with a rollback ready for the update that misbehaves. Security patches are not queued behind anything else.
A backup is only worth what a restore proves. Copies run daily and we restore one onto a throwaway environment every month, so the recovery path is known before anybody needs it.
Availability checks run from outside your own infrastructure and application errors collect in one place, so an outage shows up in a log rather than in a customer's e-mail.
Active and Priority include a monthly pool of engineering time for the changes that never justify a new contract: another page, one more field on a form, a report, a small fix.
One page at the start of each month: what was updated, what broke, what was restored, how the hours were spent and what we would do next. No dashboard login required to read it.
Billed monthly in advance, cancellable with 30 days' written notice. You can move up or down a plan from the start of any month.
The baseline. Your project stays hosted, patched, backed up and watched — nothing more, nothing hidden.
No development hours are included. Change requests are quoted separately before any work starts. Response-time target: 2 business days.
Ask about EssentialEverything in Essential, plus a standing pool of engineering time — so a small change takes a message, not a new agreement.
Hours are counted per calendar month and do not carry over. Anything larger than the remaining hours is quoted before we touch it.
Ask about ActiveFor a system the business cannot be without for an afternoon: your work goes to the front of the queue and the response time is written down.
Hours are counted per calendar month and do not carry over. Out-of-hours cover is possible, but only where it is agreed separately in writing.
Ask about PriorityPrices are per month and exclude VAT where VAT applies. A care plan starts after hand-over of a project we built — or, for a project we did not build, after a technical audit from the Start package.
| Included | Essential · €150 | Active · €400 | Priority · €900 |
|---|---|---|---|
| Managed hosting | Yes | Yes | Yes |
| Core & dependency updates | Yes | Yes | Yes |
| Daily backups + restore test | Yes | Yes | Yes |
| Uptime monitoring | Yes | Yes | Yes |
| Development hours / month | — | 8 hours | 20 hours |
| Response-time target | 2 business days | 1 business day | 4 business hours |
| Priority queue | — | — | Yes |
| Monthly report | Yes | Yes | Yes |
The response times above are targets, not guarantees, and they are counted in Estonian business hours on working days. They describe how quickly a human answers and starts looking — not how quickly every problem is solved, because that depends on what the problem turns out to be. A binding availability guarantee can be agreed separately in writing.
A subscription only works when both sides know where it stops. Here is the line we hold, in advance rather than in an argument.
Most of it happens without you noticing. The parts you do notice are the report, the invoice and the changes you asked for.
Backups run, availability checks run, application errors are collected. Alerts arrive with us first, not with your customers.
A patch window. Dependency, core and security updates go to staging, get checked, and only then reach production — with a rollback prepared.
You send a change in one message. Small work comes out of the month's hours; anything larger gets an estimate and your approval before it starts.
The written report and the invoice for the month ahead. Hours reset to the plan's allowance — they do not accumulate.
Tell us what is running, where it is hosted and how much it would hurt if it stopped. We will answer with the plan that fits — including the answer that you do not need one yet.